Tesla also announced that in order to serve the needs of its growing customer base, they will be increasing the number of service centers by a significant amount with the goal of providing same day service to all Tesla owners. Current Tesla owners can currently order a mobile service truck through their Tesla mobile app.
Tesla announced a company-wide restructuring in June of 2018. Although the company has had two back-to-back profitable quarters, Elon Musk, Tesla CEO, reported that he isn't expecting Tesla to earn a profit in Q1 of 2019 in a call with reporters.
Customers who buy a Tesla online will be able try out their vehicle for 1,000 miles or 7 days and still be able to return the car for a full refund.
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