To that end, the city is rolling out a new tool, StreetSmart, aims to give city agencies and non-profit groups a comprehensive view of all of the data being collected on New York’s homeless on a daily basis. Think of StreetSmart as a customer relationship management system for the homeless. Every day in New York, some 400 outreach workers walk the streets checking in on homeless people and collecting information about their health, income, demographics, and history in the shelter system, among other data points. The workers get to know this vulnerable population and build trust in the hope of one day placing them in some type of housing.
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